We guarantee your total satisfaction. All of our products come with a 14 day money back guarantee (extended for special dispensation over the Christmas/New Year period). This is providing that the item has not been used and is returned as new in its original packaging and excludes any postal costs incurred, which are your responsibility.
Christmas orders/purchases - Returns period extended to Mid Jan for your peace of mind.
We offer a very fair returns policy, should your goods not be the correct size or colour. We offer either an exchange of goods or a total refund, again providing that the goods have not been used, are returned in their original packaging and that you meet the cost of any additional postage incurred in completing the return and if applicable, any exchange. We suggest for your own security, that you use a recorded delivery service for any goods that you return to us and use the Goods Return note included with your order.
Please note that postage costs are refundable and our responsibility only in relation to any goods that have been incorrectly dispatched by us or found to be faulty at the time of delivery to you.