Returns Policy
We guarantee your total satisfaction. All of our products come with a 14
day money back guarantee (extended for special dispensation over the
Christmas/New Year period). This is providing that the item has not been used
and is returned as new in its original packaging and excludes any postal costs
incurred, which are your responsibility.
Christmas orders/purchases - Returns period extended to Mid Jan for your
peace of mind.
We offer a very fair returns policy, should your goods not be the
correct size or colour. We offer either an exchange of goods or a total refund,
again providing that the goods have not been used, are returned in their
original packaging and that you meet the cost of any additional postage
incurred in completing the return and if applicable, any exchange. We suggest
for your own security, that you use a recorded delivery service for any goods
that you return to us and use the Goods Return note included with your order.
Please note that postage costs are refundable and
our responsibility only in relation to any goods that have been incorrectly
dispatched by us or found to be faulty at the time of delivery to you.
Please
take extra care when ordering customised / personal items like under
garments, shirt printing / badged Teamwear and helmets customised with
embroidery or print as they are non returnable for refund or exchange
unless delivered incorrectly or faulty.